PT NETMARKS INDONESIA
An Affiliated Company of UNIADEX Ltd. (Japan)
We are here, on Customer's side
Our IT Maintenance & Support Services
We provide end-to-end technical support across all critical business layers. Whether on-premise or in the cloud, our experts ensure your systems are always-on.
Network & Server Management:
Modernize your connectivity with expert network and server implementations.
We also deliver proactive maintenance, routine health checks, and system optimization ensuring your infrastructure remains stable, secure, and always-on.
Modern Workspace & Mail Services
Modernize your workspace with expert Microsoft 365 and Google Workspace deployments.
We deliver seamless migrations and secure . Mail Services, ensuring your team stays connected and protected anywhere.
Cloud Solutions & Migration
Modernize with expert AWS, Azure, Google Cloud, and multi-cloud implementations.
We also provide seamless migrations and cloud implementation, ensuring your systems remain secure, scalable, and cost-optimized
Dedicated Helpdesk
Our ultimate, comprehensive model where we act as your extended IT department with proactive monitoring.
We handle all daily technical activity
Our Maintenance Approach
We combine proactive prevention with rapid response to give you complete peace of mind.
Preventive Maintenance (Proactive)
Regularly scheduled system audits, security patching, and hardware health checks to identify and mitigate risks before they cause downtime.
Corrective Maintenance (Reactive)
Expert troubleshooting and rapid-response repair services to restore your IT operations in the event of unexpected technical failures.
Managed Services & IT Procurement
We provide end-to-end technical support across all critical business layers. Whether on-premise or in the cloud, our experts ensure your systems are always-on.
Managed Service
We provide on-site support through dedicated engineers or scheduled office visits.
Our team provides hands-on assistance for your entire IT scope, including hardware, software, and infrastructure.
Ensuring all your technical needs are managed directly at your location.
IT Procurement & Supply
Simplify your technology sourcing with our comprehensive IT procurement services.
We supply a full range of hardware, including high-performance laptops, monitors, scanners, and all IT-related devices, ensuring you get the right specifications and authentic equipment for your business needs.
Why Choose Netmarks as your IT Maintenance & Managed Services Partner?
Single Point of Contact
Eliminate the headache of managing multiple vendors. We handle the complexities of your multi-brand infrastructure under one roof, simplifying your IT management.
Certified Engineering Team
Our technical staff holds advanced certifications across top-tier global technology brands, guaranteeing expert-level support for your specific hardware and software.
Customizable Service Level Agreements (SLAs)
We understand that every business operates differently. We offer flexible SLAs tailored to your specific operational hours, budget requirements, and critical incident response needs.
Certified IT Maintenance Support Engineers
